How we collect, use, and protect your information when you visit cltstartuphouse.com, apply for membership, attend our events, or subscribe to our newsletter.
Plain-English version up top: we collect what we need to run the community, we don't sell your data, we use a handful of standard tools, and you can email us any time to see, edit, or delete what we have on you.
This Privacy Policy applies to the CLT Startup House website (cltstartuphouse.com), our newsletter, our applications, and our events at 1717 Cleveland Avenue, Charlotte, NC 28203 (the "Space").
The CLT Startup House is a partnership between two companies:
Each company is responsible for the data it collects and the systems it uses. This Policy describes both, with each lane labeled.
We try to collect the minimum that lets us run the community well. Concretely:
Our application is a Typeform. It collects: your name, email, phone, what you're building, your stage, and any context you choose to share. The data lives in Typeform's systems and is forwarded to StealthX, LLC for review. If we accept, the data is shared with D&D Group, LLC for membership onboarding.
Beehiiv (our newsletter platform) collects: your email, your IP at the time of signup, and your engagement metrics (opens, clicks). We use this to send issues and to understand which content resonates.
The contact form posts to a small Cloudflare Worker that forwards your message via Resend (an email API) to hi@cltstartuphouse.com. We collect: your name, email, the reason you're contacting us, and your message. We store the resulting email in our inbox.
D&D Group, LLC collects what's needed to onboard and bill you: legal name, email, phone, billing address, and payment instrument data (handled by their payment processor, Stripe typically). They also keep a copy of your signed Collaborative Space Membership Agreement.
If you RSVP via Luma (our events platform), Luma collects what you provide on RSVP. At the event, we may take photos and video of the room (see Section 8).
We do not sell your data. We do not share your data with advertisers. We do not run a programmatic ad pixel on the site.
We rely on a small set of trusted third-party services. Each has its own privacy practices.
| Service | Used for | Data shared |
|---|---|---|
| Render | Website hosting | Server logs (IP, request) |
| Cloudflare | Contact-form Worker, performance | IP, contact form submission |
| Resend | Transactional email | Sender / recipient email, message body |
| Beehiiv | Newsletter | Email, IP at signup, engagement |
| Typeform | Membership applications | Application responses |
| Luma | Event RSVPs | RSVP details |
| Stripe (or equivalent) | Membership payments (D&D Group, LLC) | Billing details, payment instrument |
| Google Maps | Embedded map on contact page | Per Google's policies |
We share your information only as needed to operate the community:
We do not sell your personal information. We do not share it with advertisers, data brokers, or marketing networks.
You can:
To exercise any of these rights, email hi@cltstartuphouse.com and tell us what you'd like to do. We respond within 30 days. For data held by D&D Group, LLC (membership / billing), the same email reaches Provider's contact (Michele Dudley) and we will route to her if needed.
If you're a resident of California, the EU/UK, or another jurisdiction with specific privacy rights (CCPA, GDPR, etc.), you have additional rights. We will honor verifiable requests under those laws.
We capture photos and video at the Space and at our events for marketing, social media, press, and community archives. By being on the premises or at our events, you grant a non-exclusive, perpetual, royalty-free license to StealthX, LLC and D&D Group, LLC to use your image, voice, and likeness in those materials.
If you'd prefer not to be captured, tell the staff member running the event before it starts and we'll do our best to keep you out of frame. To request removal of a specific photo or clip already published, email hi@cltstartuphouse.com; we honor reasonable requests.
The website and the Space are intended for adults (18+). We don't knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, email hi@cltstartuphouse.com and we'll delete it.
We use reasonable technical and organizational measures to protect your information: encrypted transport (HTTPS), access controls on internal systems, and reputable third-party services. No system is perfectly secure. If we discover a breach affecting your personal information, we'll notify you in accordance with applicable law.
Our service providers are located primarily in the United States. If you access the website from outside the US, your information may be transferred to and processed in the US. By using the website, you consent to this transfer.
We may update this Policy. Material changes will be communicated via email to applicants, members, and newsletter subscribers at least 30 days before they take effect. The "Last updated" date at the top of this page reflects the latest revision.
For privacy questions or to exercise any rights described above:
StealthX, LLC, 5540 Centerview Dr, Ste 204 PMB 315715, Raleigh, NC 27606
D&D Group, LLC contact (membership / billing): eric@overground.com (CC hi@cltstartuphouse.com)
Premises: 1717 Cleveland Avenue, Charlotte, NC 28203